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	<title>Comments on: Telstra BigPond launches customer service centre in Second Life</title>
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		<title>By: Marsoups</title>
		<link>http://www.metaversejournal.com/2008/09/01/telstra-bigpond-launches-customer-service-centre-in-second-life/comment-page-1/#comment-206700</link>
		<dc:creator>Marsoups</dc:creator>
		<pubDate>Wed, 03 Sep 2008 19:15:01 +0000</pubDate>
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		<description>One major benifit of being able to talk to personelle directly is avoiding the ques, and emails aren&#039;t often replied too immediately. This is face on, and avoids having to sit on a que on the phone and have to deal with artificial intelligence bots trying to fix your problem (which is very annoying, what if you have a funny accent!)&lt;br&gt;I will be visiting them often to check out latest news on congestion and conversation about my account and what not..</description>
		<content:encoded><![CDATA[<p>One major benifit of being able to talk to personelle directly is avoiding the ques, and emails aren&#39;t often replied too immediately. This is face on, and avoids having to sit on a que on the phone and have to deal with artificial intelligence bots trying to fix your problem (which is very annoying, what if you have a funny accent!)<br />I will be visiting them often to check out latest news on congestion and conversation about my account and what not..</p>
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		<title>By: Marsoups</title>
		<link>http://www.metaversejournal.com/2008/09/01/telstra-bigpond-launches-customer-service-centre-in-second-life/comment-page-1/#comment-142555</link>
		<dc:creator>Marsoups</dc:creator>
		<pubDate>Wed, 03 Sep 2008 04:15:01 +0000</pubDate>
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		<description>One major benifit of being able to talk to personelle directly is avoiding the ques, and emails aren&#039;t often replied too immediately. This is face on, and avoids having to sit on a que on the phone and have to deal with artificial intelligence bots trying to fix your problem (which is very annoying, what if you have a funny accent!)&lt;br&gt;I will be visiting them often to check out latest news on congestion and conversation about my account and what not..</description>
		<content:encoded><![CDATA[<p>One major benifit of being able to talk to personelle directly is avoiding the ques, and emails aren&#39;t often replied too immediately. This is face on, and avoids having to sit on a que on the phone and have to deal with artificial intelligence bots trying to fix your problem (which is very annoying, what if you have a funny accent!)<br />I will be visiting them often to check out latest news on congestion and conversation about my account and what not..</p>
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